Privacy Policy

Effective 3/2026

Catalyst Mental Health Solutions (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information.


1. Information We Collect

We may collect the following information through our website:

  • Name, email address, and phone number

  • Appointment requests or inquiries

  • Health-related information voluntarily submitted through forms

  • Technical data such as IP address, browser type, and cookies


2. Use of Information

We use your information to:

  • Respond to inquiries and appointment requests

  • Provide services and communicate with you

  • Improve our website and user experience

  • Send appointment reminders or service-related messages

We do not sell or share your personal information for marketing purposes.


3. HIPAA & Health Information

If you submit health-related information through our website, it may be considered Protected Health Information (PHI).

We take reasonable steps to protect your information; however:

  • Website forms and email may not always be fully secure

  • For sensitive medical communication, we recommend contacting us directly

Once you become a client, your information will be handled in accordance with applicable healthcare privacy laws, including HIPAA.


4. Text Messaging (SMS) & A2P Compliance

If you provide your phone number, you may receive text messages related to:

  • Appointment reminders

  • Scheduling updates

  • Service-related communications

By providing your phone number, you consent to receive SMS messages from us.

  • Message frequency varies

  • Message and data rates may apply

  • You can opt out at any time by replying STOP

  • For help, reply HELP or contact us directly

We do not share mobile information with third parties for marketing purposes.


5. Third-Party Services

We may use third-party platforms (such as scheduling or CRM systems) to manage communications and appointments. These providers are selected with privacy and security in mind but operate independently.


6. Cookies & Tracking

Our website may use cookies and analytics tools to improve performance and user experience. You can disable cookies in your browser settings.


7. Data Security

We implement reasonable safeguards to protect your information. However, no online system is completely secure.


8. Your Rights

You may request to:

  • Access your personal information

  • Correct or update your information

  • Request deletion of your data (where applicable)

To do so, contact us at:
katy@catalystmentalhealthsolutions.com


9. Contact Information

Catalyst Mental Health Solutions
150 W Roseberry Rd, Suite 1B-4
Donnelly, ID

Email: katy@catalystmentalhealthsolutions.com


10. Updates to This Policy

We may update this policy periodically. Updates will be posted on this page with a revised effective date.