Family Resources and Support

Ignite Idaho Family Resources Center – Family intervention, connection to resources, parenting classes, child care

WICAP – Financial support for winter electric bills, linkage to other services

Utility & Communication Assistance

Idaho Power: Project SHARE A program for customers who are struggling to pay their bills due to financial hardship or medical emergencies. Website: https://www.idahopower.com/account-billing/payment-assistance/project-share/

Idaho Power: Low Income Home Energy Assistance Program (LIHEAP) Federally funded assistance for heating costs. In Valley County, this is administered by El-Ada Community Action Partnership. Website: https://www.eladacap.org/

Idaho Power: Weatherization Assistance Free energy-saving improvements for income-qualified homeowners or renters. Website: https://www.idahopower.com/energy-efficiency/low-income-weatherization/

Intermountain Gas: Project SHARE Assistance for natural gas heating bills for those experiencing financial crisis. Website: https://www.intgas.com/payment-assistance/

Lifeline Program (“Obama Phone”) A federal program that provides a monthly discount on phone or broadband service (often including a free smartphone).


Affordable Connectivity Program (ACP) Provides a discount of up to $30/month toward internet service for eligible households. Note: This often works in tandem with Lifeline. Website: https://www.fcc.gov/acp

City of McCall: Utility Assistance Local residents can check for temporary payment plans or hardships for water/sewer. Contact: McCall City Clerk’s Office (208) 634-7142

Idaho Telephone Service Assistance Program (ITSAP) An Idaho-specific program that adds an extra discount to the federal Lifeline phone credit. Website: https://puc.idaho.gov/Consumer/AssistancePrograms

Local Food Banks:

McCall: Heartland Hunger Resource Center 556 Deinhard Ln, McCall, ID Wednesdays: 4:00 PM – 6:00 PM

McCall: McCall Community Center 701 N 1st St, McCall, ID Tuesdays & Thursdays: 10:00 AM – 1:00 PM

Donnelly: The Grainery (Donnelly Food Pantry) 135 Front St, Donnelly, ID Thursdays: 4:00 PM – 5:45 PM

Cascade: Cascade Food Pantry 1470 S Main St, Cascade, ID 1st & 3rd Thursdays: 4:00 PM – 6:00 PM

New Meadows: New Meadows Food Bank 201 N Heigho Ave, New Meadows, ID Saturday following the 2nd Tuesday of the month: 10:00 AM – 12:00 PM

Council: Loaves and Fishes Food Pantry 307 Illinois Ave, Council, ID 3rd Thursday of the month: 3:00 PM – 4:30 PM

Domestic Abuse and Sexual Violence Support:

RiseUp2Thrive- Valley-county based services 

RAINN- National organization

Drug and Alcohol Use Services:

In the Rooms app for world-wide online meetings